EMT Practice Test

1. Question Content...

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Question1: Universal Containers (UC) maintains information for over 2 million assets in an external system. UC needs to access these assets in real-time data in Salesforce and is nearing the data storage limits.
What feature could an app builder recommend UC use?

Question2: A manager wants to calculate the number of days since an account was last contacted through email. Which field type should be used to accomplish this?

Question3: DreamHouse Realty (DR) has many properties for sale and wants to identify the highest value of all Offer__c records on each Property__c record.
What solution should the app builder use to meet DreamHouse Realty's needs?

Question4: Universal containers uses a private Account sharing model. They have a Process Improvement team with representatives from multiple departments that need s to view all accounts that have been flagged as problem accounts. How should this team be granted access to the records?

Question5: Universal Containers wants to create a report to show job applications with or without resumes.
What considerations should the app builder be aware of when creating the custom report type?

Question6: Universal containers uses a custom called reviews to capture information generated by interviews during the candidate process. The review records are visible to any user that has access to the related custom candidate record. The VP of human resources wants the comment field on the review to be private to anyone outside of the HR department.

Question7: Person Accounts Choose 2 answers

Question8: Universal Containers introduces a custom object called Service, which has a lookup to Account. Field enter Service using the Salesforce1 mobile app. Operators create new Service records when viewing Account name which needs to automatically display the current Account. How can this be accomplished?

Question9: The customer service team at Universal containers uses a custom Project object to track their customer projects. An App builder needs to create a relationship between the project object and the related client Account record. A private sharing model is in place for both Accounts and projects. Which statement is true when creating an Account lookup field on the Project object? Choose 2 answers

Question10: Universal Containers has a custom picklist called Support Level on the Account object. They would like to show the real-time value of Support Level on all case records.
How should an app builder implement this requirement?

Question11: The Director of Customer Service wants to know when agents are overwhelmed with high-priority items in the support queue. The Director wants to receive a notification when a new case is open with the status of "New" for more than four business hours. Which automation process could be used to accomplish this? Choose 2 answers

Question12: Universal Containers is rolling out a new customer service process. Customer service managers will need to edit cases for their subordinates, but not cases for other groups. Managers and users should be able to view all cases. What is the recommended solution to configure this? Choose 2 answers

Question13: In a real estate app, if a listing is sold, all related inspections for the listing must be cancelled. What business logic feature best caters to this requirement? Choose 1 answer.

Question14: Field type conversion. Which of the following are true: (2)

Question15: What should an app builder consider when choosing a template for a new Lightning record page?

Question16: What is true regarding the user interface for external object data? Choose 1 answer.

Question17: Universal Containers has a customer base where many customers have the same or similar company names.
Which functionality should be configured to improve an end user`s search experience?
Choose 2 answers

Question18: DreamHouse Realty (DR) employees started using company-owned airplanes for work travel after Ursa Major Solar was acquired. DR executives want to automate the submission travel request forms to enforce the Internal policy.
How should an app builder automate travel requests based on these criteria?

Question19: Ursa Major Solar is ramping up the sales team to meet increased demand. As part of the short ramp up for these new reps, the manager wants to provide a help guide to enable reps to easily get help where needed during the different sales processes.
Which solution should an app builder recommend?

Question20: An app builder has been asked to provide users a way to identify a contact's "preferred contact method" directly on the contact record. users need to be able to identify whether a phone number or an email, is the contact's preferred communication method. Which field type will allow the app builder to accomplish this with the fewest fields possible?

Question21: Universal Containers provide access to Salesforce for their sales, service and marketing teams. Management wants to ensure that when user login, their home tab provides access to links and documentation that are specifically relevant to their job function. How can this requirement be met?

Question22: How would you ensure that records of a particular object are visible only to the user, and users higher in the role hierarchy? choose 2 answers.

Question23: What should be done to provide managers access to records of which they are not the owner in a private sharing model?

Question24: Which two statements are true about an External ID field? Choose 2 answers

Question25: Universal Containers (UC) has large data volumes and is nearing data storage limits. The planned solution is to archive historical data to reduce data storage in Salesforce; however, UC would still like to use reports, queries, and lookups on the archived information.
Which two options could meet this requirement?
Choose 2 answers

Question26: An app builder received a request to extend record access beyond the organization-wide defaults configured. Which two features satisfy this requirement?
Choose 2 answers

Question27: A workflow has been written to update the 'Stage' field on opps. What will be the impact of this field update?

Question28: Universal Containers wants to test code against a subnet of production data that is under 5 GB, Additionally, Universal Containers wants to refresh this sandbox every weekend.
Which type of sandbox should be used to accomplish this?

Question29: Universal Containers conduct evaluations of their sales reps using a custom object consisting of numerical scores and executive comments. The company wants to ensure that only the sales reps, and their manager's executive can view the rep's evaluation record but the reps should not be able to view the executive comment field on their review. How can these requirement be met?

Question30: What is recommended to refresh a full sandbox?

Question31: When an opportunity is closed date is pushed more than 30 days, manager approval is required. An approval process is in place but reps frequently forget to submit for approval to run the process.
How can an app builder ensure that these opportunities are submitted into the approval process?

Question32: Ursa Major Solar has made a great app that leadership wants to share with the world for free via AppExchange.
What should an app builder consider about the type of package when uploading to AppExchange?

Question33: What is true about social accounts, contacts, and leads?

Question34: What is a key consideration when using Unmanaged packages? Choose 2 answers

Question35: Universal Containers allows all employees to submit reviews for leadership using a custom object called Review. These Reviews should only be visible to the HR department and the employee who submitted the record.
Which three steps should an app builder take to properly control access to Reviews?
Choose 3 answers

Question36: DreamHouse Realty is rethinking its sandbox utilization strategy after acquiring Cloud Kicks. The Salesforce COE already utilizes a partial and a full sandbox, which it refreshes on their own regular schedules. Teams are expanding and have to begin each of their small projects in a sandbox before committing to the larger pool for collaborative testing while still keeping costs down.
What type of sandbox should each team member use?

Question37: Cloud Kicks (CK) wants to set up a custom child object to track gift cards issued to a customer. A key requirement is to track the total number of gift cards opened and gift cards issued on an Account. CK wants to permanently ensure the gift cards are unable to be moved across any other Account once it is created.
On the gift card object, what type of field should be created to support this requirement?

Question38: An app builder has modified a Lightning record page for a case and has added an email button item to the page layout; however, users are unable to see the new item on the layout.
What are two potential reasons why users are unable to view the item on the Case Lightning record page?
Choose 2 answers

Question39: What is a true statement regarding master-detail relationships? Choose 3 answers

Question40: Universal Containers has two types of applicants, hourly and salary. There are separate record types for each. While all members of the human resource department need to be able to view all applicant records, only the hiring Manager and VP of HR should be able to create salary applicant records.
What should the app builder recommend to meet this requirement?

Question41: A junction object has two Master-Detail relationships. What happens to a junction object record when either associated master record is deleted?

Question42: Ann app builder has been to display an overdue date that is two months after a tasks due date. Which approach should the app builder take?

Question43: Which opportunity standard field is available tobe configured directly? Choose3

Question44: Manage at Universal Containers want a quick to create additional accounts to form a hierarchy from a parent account record. They want to auto-populate five fields based on the parent to make it easier for users to create the child accounts quickly.

Question45: Properly installing managed packages helps prevent conflicts with customizations made by customers and partners.
What functionality should be used to set up packages?

Question46: An app builder installed a custom Lightning component from AppExchange and has deployed My Domain.
What should be done next in order to configure the component for use in a record page?

Question47: Which two relationship types can be defined with external object? Choose 2 answers

Question48: Which statement is true for embedding a Visualforce page in a page Layout. Choose 2 Answers

Question49: Universal containers (uc) wants to delete data in several fields for 5000 lead records. UC export the selected record IDs and fields that need to have data deleted in a csv file. Which two steps should an app builder suggest to meet these requirements ? Choose 2 answers

Question50: Universal Containers assigns system access via permission sets and permission set groups to ensure each user has proper access. One department with varying levels of support staff has five consistent permission sets they require in order to complete their duties. Some higher-level staff have additional permission sets that are only required for them.
How should an app builder recommend assigning permission sets to users?

Question51: Sales and marketing users have similar roles, and use similar record types. However sales uses 3 different fields and marketing has 5, how do you set up processes the most efficiently (something like that)

Question52: What is a capability of schema builder? (Select 2)

Question53: An App Builder wants to deploy a new version of an auto launched flow to production in an active state so that the new functionality Is immediately available to users What should the App Builder rake Into consideration when planning the deployment?

Question54: Accounts at Universal Containers are currently readable by all users but editable only by their owners. Management wants to designate some Accounts as VIP Accounts. Only Account owners should have read access to these VIP accounts.
Which two actions should an app builder take to meet the requirements?
Choose 2 answers

Question55: Cloud Kicks works on an annual subscription model. When a sales rep marks an opportunity as closed won, a new opportunity should automatically be created for the renewal. The contracts team works outside of Salesforce but also needs to be notified about closed deals in order to initiate the contract process with the customer.
Which automation solution would meet these requirements?

Question56: Cool Air Conditioners has been using Service Cloud to manage cases, but are now considering using it to manage field service jobs. They would like to track field service activity and assignment to technicians. What is the recommended solution to meet these requirements? Choose 1 answer.

Question57: Which statement is true about field update actions from workflow rules and approval processes? Choose 2 answers

Question58: Universal Containers is setting up Salesforce for the first time. Management wants the sales and marketing have different navigation menus in the Salesforce 1 mobile app. Which option is available for an App Builder to satisfy this requirement?

Question59: Which two are a capability of record types? Choose two answers

Question60: Cloud Kicks's management team frequently travels and wants to approve requests from their team on the go via Chatter.
Where would an app builder enable this ability?

Question61: Universal containers wants to provide a different view for its users when they access an Account record in Salesforce1 instead of the standard web version. How can this be accomplished? Choose 2 answers

Question62: What metadata can be made manually in production without deployment? (Choose 2)

Question63: Which sandbox type allows for the use of a sandbox template?

Question64: Which of the following can be source of report chart placed in page layout?(Choose 2)

Question65: Which setting is available to customize the salesforce1 mobile app for branding ? Select 3

Question66: What should an app builder do to upgrade an unmanaged package that has been installed into production?

Question67: Universal Containers needs the 18-digit record ID from Opportunity records when exporting data to Excel in order to ensure each record is treated uniquely.
What formula should an app builder use to create this new field?

Question68: A Service Coordinator (SC) for Ursa Major Solar (UMS) does a final review of work orders owned by a technician for a specific region before the records are submitted for an invoice. Before closing out the work order, the SC needs to modify data or remove attachments that were added by mistake. The SC also needs access to any other related records owned by the technician.
What solution would provide the required access, given a private data model?

Question69: Which statement is true about an external id field? Choose 2 answers

Question70: Which two report formats can be used as a source report to configure a reporting snapshot? Choose 2 answers

Question71: UVC uses a custom object to track site visits, When the status of a site visit ischanged from "in process " to "On hold " the business wants the site visit owner tobe automatically assigned to an "On hold " Queue. Which capability can be used toaccomplish this?

Question72: Universal containers requires that all users specify a contract is sent on each opportunity prior to marking it as closed won. uc wants to be able to report on how many opportunities have sent contracts compared to how many have a missing contract when the opportunities closed. what type of field should an app builder configure to fulfill this requirement ?

Question73: Universal Containers wants to build a recruiting app that allows for multiple positions to appear on custom objects websites and postings. UC requires a report that shows the related custom objects of postings. Which two items should an app builder configure to implement this?

Question74: Which type of relationship can be defined with external objects? Choose 2 Answers

Question75: Universal Containers wants to standardize their business logic. They want to ensure that the workflow order is guaranteed to be the same each time. Which feature can be used to accomplish this? Choose 2 answers.

Question76: The app builder at UVC has been asked to ensure that the amount field ispopulated when the stage is set to closed won. What can be used to meet this requirement?

Question77: When a user creates an account report, the user does not see industry as an available field in the report builder. However, this same user is able to see in the account page layout. What scenario would cause this?

Question78: In order to create an App Launcher component in Lightning what must an admin do?

Question79: DreamHouse Realty wants to track how many lifts are being installed into customer garages. The To Be Installed custom checkbox field on the custom Lift object should be checked and an external system should be notified via an outbound message the next day when a lift is sold.
What automation tool should be used to complete this task?

Question80: At Ursa Major Solar there is a requirement for a new field called Planet Details on the Planet object where users can write detailed descriptions that can include pictures and links.
What field type should the app builder utilize to fulfill this requirement?

Question81: Universal Container wants customers to be able to open cases from a public-facing website.
What should the app builder use to enable visitors to the website?

Question82: What is true statement regarding master - detail relationship? Choose 3 answers

Question83: The Training team at UVC uses a custom Training object to track their customer trainings. An App Builder needs to create a relationship between the Training object and the related Student's record. A private sharing model is in place for both Students and Training. Which two statements are true when creating a Student lookup field on the Training object? Choose 2 answers

Question84: Universal Containers uses a private sharing model on Accounts. User A and User B both own Accounts of their own and have both been sent a new Account record in an email owned by User C to take a look at. User A is able to open and view the record but User B receives an insufficient privileges error. User A and User B have the same role in the Role Hierarchy as User C.
What are the three reasons User A has access but User 8 is unable to access the record?
Choose 3 answers

Question85: At Universal Containers, the Account object has a Master-Detail relationship with an Invoice custom object. The App Builder would like to change to a lookup field, but is not able to do so. What could be causing this?

Question86: Universal Containers would like to automatically assign a specific permission set to new users. How can this requirement be met? Choose 2 Answers

Question87: Sales reps at Universal Containers create multiple quotes per opportunity.
What automation tool should an app builder recommend to delete rejected quotes?

Question88: The VP of Marketing wants to broadcast an email to 10,000 contacts in Salesforce on a regular basis, but realizes Salesforce's mass email functionality has a limitation on the number of emails that can be sent each day.

Question89: Universal container needs to update a field on an account when an opportunity stage is changed to close lost. What can be used to accomplish this requirement? Choose 2

Question90: What type of field can be used to filter a Report Chart that has been added to a Page Layout?

Question91: UVC wants to show different picklist values to different groups of users in a custom picklist field. What should be configured?

Question92: What is a section of the Lightning App Builder Tool? Choose 3 Answers

Question93: When should Unmanaged packages be created? Choose 2 answers

Question94: Universal Containers is setting up salesforce for the first time. Management wants the sales and marketing teams to have different navigation names in the salesforce1 mobile app. Which option is available to an app builder to satisfy the requirement?

Question95: Which statement is true about converting a lead? Choose 3 answers

Question96: Universal Containers created a 'New Task' custom action on the Opportunity object. The action was added to all page layouts in the Mobile & Lightning Actions section.
Which Lightning component should the app builder add to the layout to display the action?

Question97: Universal Containers needsto send an Outbound Message to an external system whenrecord has been updated.
What is recommended feature to meet this requirement?

Question98: Universal container manages internal projects by department using a custom object called projects. Only employees in the project's respective department should have view access to all of the department's project records. If an employee changes job roles and moves to another department, the employee should no longer have access to the projects within their former department. How can these requirements be met, assuming the organization-wide default for projects is set to private? Choose 2 answers

Question99: Universal Containers has a Lightning record page that supports both the mobile app and desktop. An app builder has downloaded a custom Lightning component from AppExchange, but users are unable to view the component on mobile devices.
What can be the issue?

Question100: An app builder has been asked to provide users a way to identify a Contact's "Preferred Contact Method" direction on Contact record. Users need to be able to identify whether a phone number or an email, is the Contact's preferred communication method. Which filed type will allow the App Builder to accomplish this with the fewest fields possible?

Question101: At Universal containers, all US Sales reps should be able to view the US Team dashboard, however, only the US sales directors should be able to see the data in the component and view its source report. How can an app builder ensure the proper access is granted?

Question102: Ursa Major Solar wants to automate a welcome email to new clients and include a customized survey about their buying experience. An app builder is tasked with this project and has very little time to build the solution from scratch.
What should the app builder do to meet the deadline and custom requirements?

Question103: Cloud Kicks wants to make sure that users without the Marketing role are unable to update the Contact Retail Opt In picklist field to Yes.
What validation rule would an app builder use to prevent other users from making this update?

Question104: Cloud Kicks has five years of sales data and would like to track when customers made their first purchase. How should an app builder use a roll-up summary to meet the requirements?

Question105: A custom button can be used for performing all of the following actions, except: Choose 1 answer.

Question106: UV has a customer base where many customers have the same or similar company names.

Question107: universal containers is migrating its sales operations from a legacy system that was used. opportunities need to be imported with the proper country currency. Which two steps should an app builder configure to meet these requirements ?
Choose 2 answers.

Question108: An app builder has created a report for sales people to view records from the custom object, some users have complained that they are unable to see all of the appropriate records. What steps should be taken to ensure data visibility within the report? Choose 3 Answers

Question109: Ursa Major Solar wants to see the Type field from the parent object Galaxy listed on the child record Star. The app builder is receiving an error stating "Picklist values are only supported in certain functions".
What formula should an app builder use to achieve the desired result?

Question110: UC would like to embed a chart of all related opportunities, by stage, on the account details page. Which type of report should use

Question111: A new custom object is being created with a private sharing setting. The business wants to share individual records with specific people or group of people on a case by case basis. What options does the business user have to manually share individual records? Choose 3 answers

Question112: The VP of marketing wants to broadcast an emailto 10,000 contacts insalesforce on a regular basis, but realizes salesforce'smass email functionality has alimitation on the number of emails that can besent each day

Question113: Universal Containers has a custom assessment object used by three divisions. Each division wants to track different information on the assessments, including different values for the status picklist. Division managers do not want their teams to be able to create another division's assessment.
How can this be accomplished?

Question114: UVC is importing 1000 records into salesforce. They want to avoid any duplicate records from being created during the import. How can these requirement met?

Question115: UVC uses a custom object called Candidates to track information about people who are being recruited for jobs within the company. When an employee refers a recruiting candidate, that employee should have access to the Candidate record, however, only HR users should be able to view, edit, and report on the Salary field. Which action should be recommended for controlling who can view the Salary field?

Question116: The App Builder at Universal Containers has been asked to ensure that the Amount field is populated when the stage is set to Closed Won. What can be used to meet this requirement?

Question117: Universal containers require different fields to be out at each of the opportunity sales process. What configuration steps can an app builder use to meet this requirement?

Question118: Which two metadata changes can be made directly in a production environment without deploying from a sandbox?

Question119: What are the limitations of Schema Builder when creating a custom object?

Question120: An app builder needs to deploy a new account detail page layout from sandbox to production.
Which three components should an app builder include in the Change Set to ensure it deploys successfully and visually as expected?
Choose 3 answers

Question121: The VP of account management at Universal Containers has requested that all contacts mailing postal codes match the associated accounts shipping postal code. How can this be enforced using validation rules?

Question122: UVC wants to optimize routes for its traveling service personnel. What is recommended solution?

Question123: Which of these actions are executed after a re-evaluated workflow? (Choose 3 answers)

Question124: Sales reps at Cloud Kicks (CK) forget to submit for approval when CK needs orders reviewed before close won. CK wants to automatically submit opportunities into the Secure Commitment Stage to eliminate manual submission.
Which three features would meet the business requirements?
Choose 3 answers

Question125: When a user creates a record by using an object-specific create action, what feed item for that record appears? (Choose 3 answers)

Question126: Which statements are true regarding Roll-Up Summary fields? (select all thatapply)

Question127: What is a section of the lightning app builder tool? Select 3

Question128: Which statement is true when using record types to control picklist value. (Select 2)

Question129: Universal Containers (UC) uses a custom object to track expense reports. UC wants to automatically post updates on a record's feed whenever an expense report has been approved Which social feature can be used to accomplish this?

Question130: DreamHouse Realty (DR) is expanding into subsidized housing by partnering with local government entitles. DR uses Sales Cloud and has enabled field history tracking on the Opportunity object. Due to increased Information requirements, the App Dev team is changing Text Area (Long) fields to Rich Text fields to allow for up to 1,000 characters and better descriptions.
Which two considerations should be made by the team?
Choose 2 answers

Question131: UC wants to standardize their business logic. They want to ensure that workflow order is guaranteed to the same each time. Which feature can be used to accomplish this? Select 2

Question132: Universal Containers wants some enhancements on its Opportunity page layout to improve efficiency and collaboration.
Which two solutions should an app builder suggest to help meet these requirements?
Choose 2 answers

Question133: Cloud Kicks wants to set up a new opportunity approval process and execute various action items based on the initial submission.
Which three action types should an app builder use in the approval process?
Choose 3 answers

Question134: Cloud Kicks (CK) tracks the support level of its customers on the account record page. CK wants to show a text notification on a case record page when the related account is a platinum-level customer.
How could an app builder meet this requirement?

Question135: Ursa Major Solar wants to provide sales console users with an Incredible experience, with the most-used components easily accessible at all times.
What solution can enable reps to see and access these components from anywhere within the app without leaving the pagere where the team is working?

Question136: Actions on a Lightning Page allow you to do which of the following?

Question137: Universal Con conducts evaluations of their sales reps using a custom objectconsisting of numerical scores and executive comments. The company wants toensure that only the sales reps, their managers,and their managers' executives canview the rep's evaluation record, but the reps should not be able to view the executive comment field on their review.

Question138: Cloud Kicks asked the app builder to insert a list of 25,000 records using deduplication for the Race_Track__c custom object.
Which tool should be used?

Question139: Universal Containers uses Contracts for agreements with customers. A sales manager is required to provide approval for contracts and director approval for any contract over $10,000.
Which two options should an app builder use to ensure all contracts route for the correct approval and also prevent the sales rep from making changes to the record while it is being approved7 Choose 2 answers

Question140: Sales representatives want to capture custom Feedback record details related to each Account. The sales reps want to accomplish this with minimal clicks on the Salesforce1 mobile application. What is the recommended solution to meet this requirement? Choose 2 answers.

Question141: Which values must be defined when creating a new Opportunity stage? Choose 3

Question142: Ursa Major Solar's sales team has been struggling to enter data on mobile since rollout; the team dislikes scrolling through all of the fields to input only the necessary data.
How could the app builder solve this with minimal impact to desktop users?

Question143: At Universal Containers, multiple departments utilize the Case object for different purposes. Some users submit cases for IT and HR requests. Other users provide customer support with case records. How can an App Builder enable different users to see different fields, based on the case type?

Question144: The app builder needs to change the data types of new custom fields. The app builder is not able to delete and recreate any of the fields, nor modify any apex code. Which data type change will require the app builder to perform the additional steps in order to retain existing functionalities?

Question145: When an opportunity close date is delayed by more than 60 days, the manager and the VP sales must approve the change. How can this requirement be met? Choose 2 answers

Question146: Universal Container needs to add an additional recipient to a workflow email alert that is fired from the case object. What type of field could be added to the case object to allow the additional desired recipient on the email alert? Choose 2 Answers

Question147: What are the recommendations for unmanaged packages? (Choose 2)

Question148: An App Builder is loading the data into salesforce. To link the new records back to the legacy system, a field will be used to track the legacy ID on the account object. For future data loads this ID will be used when upserting records. Which field attribute should be selected? Choose 2 answers

Question149: A user is unable to use inline editing on a list view. A quick check verifies the user should be able to perform inline editing as they have been assigned the appropriate permissions.
Which two conditions should the app builder review?
Choose 2 answers